The group's super-complaint - which is an action by a consumer body when a large number of customers are affected - says the home and travel insurance sectors are "broken".

A consumer organization and product testing group called " Which? " recently brought to light a large-scale " super-complaint " regarding the faults in the United Kingdom's insurance industry, ...

Sophie Venz is a former Deputy Editor at Forbes Advisor. She is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously ...

Insurance companies are letting consumers down badly. Today Which? is calling for a fundamental reset of the market ...

Weight-loss jab users could be at risk of invalidating their travel and health insurance, with many unsure whether it should be listed as a medication. More than a quarter of 1,000 UK adults polled by ...

Which? has launched a "super complaint" regarding "widespread failings in home and travel insurance," with the watchdog sharing some shocking findings. The consumer champion explained how it had spent ...

Making a claim to an insurance company can be worse than the distress of the original incident, according to Which?, as it launches a rare type of action against the sector. The group's ...

Consumer organization and product testing group Which? recently brought to light a large-scale "super-complaint" regarding the faults in the United Kingdom's insurance industry, specifically focused ...

Johanna Leggatt is the Lead Editor for Forbes Advisor, Australia. She has more than 20 years' experience as a print and digital journalist, including with Australian Associated Press (AAP) and The Sun ...