Operations is a core functional area of an organization, along with marketing, human resources and accounting. Operations management plays a crucial role in enhancing the quality of products and ...

Faculty in the Operations Department examine how firms design and manage their activities and resources to achieve their strategic goals. Through both theoretical and empirical research, the faculty ...

When a business specializes in selling a product or service to consumers, that company typically must maximize quality and minimize price in order to thrive. The leaders who have expertise in quality ...

The Operations Management doctoral program trains you to apply theoretical, data-driven or empirical analysis to advance your understanding of how work and processes are, or should be, organized and ...

There are five main differences between service and manufacturing organizations: the tangibility of their output; production on demand or for inventory; customer-specific production; labor-intensive ...

Advances in business knowledge and technology have radically changed business systems and processes – for example, how organizations buy and sell goods and services, integrate their supply chain and ...

This module explores the management of processes that deliver service in all of its aspects - service outcomes, service experiences and in the case of public sector organisations, public value. The ...

John Deere has integrated its Operations Center machine management program with Shop.Deere.com to simplify parts ordering.

The long-term aspiration for many financial institutions has been to achieve a “zero operations” (zero ops) environment—a ...