Salesforce unveiled its Social Studio marketing platform inside its ExactTarget Marketing Cloud in May, which brought together $3.4 billion worth of acquisitions in a platform for social content ...

Social Media Engagement With Customers is Ubiquitous, But Still Siloed Within Businesses Social media engagement is now ubiquitous with customers, yet many companies are still struggling with how to ...

Salesforce.com unveiled the next generation of its Social Studio, incorporating tools and resources from the recent ExactTarget, Radian6 and Buddy Media acquisitions positioned to bring unified social ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. NEW YORK – Salesforce.com brought its Dreamforce event ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Salesforce offers dozens of features and options to ...

Salesforce.com says it’s launching a new set of tools for marketers on social media designed to improve collaboration and integrate with third-party partners. The full name of the product is a bit of ...

“Some of these insight providers are pure-play, based just around understanding particular language sets,” said Charlie Wood, Salesforce Marketing Cloud's area vice-president for APAC, Japan and India ...

Salesforce on Wednesday is rolling out a series of AI-driven enhancements to the Marketing Cloud, largely centered around improving personalized messaging and engaging with customers in real-time. A ...

Social media mentions of Black Friday are up 20% over last year, according to data from Salesforce Marketing Cloud's Social Studio. The Social Studio team has been tracking social media conversations ...