The results are in. Forrester uncovered the Total Economic Impact TM of Salesforce Case Management solutions on public sector agencies. See how these organizations unleashed service efficiencies, ...
‘My priorities for my teams is to improve our speed of response, to improve our speed of resolution and to improve the quality of the resolution that we‘re providing to our partners and to have more ...
Salesforce has its fingers in a lot of parts of the customer experience, so why not content management? Today, the company announced a brand new tool called Salesforce Content Management System, which ...
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