Being away from your computer doesn't mean you can't use it. The best remote access software we've tested lets you control your machine or someone else's from afar.

The BBB cautions against giving "tech support" remote access to your computer. How the scam works and tips to spot a scam are addressed.

Worse, the tech support person would likely have to do this only when the user was not working at the computer, which would probably turn a 20-hour job into a 40-plus-hour task.