HAMPTON ROADS, Va. - Ice makers not working, food spoiling and people desperate to get help about their refrigerators that they call problematic. A News 3 investigation looked into complaints about ...

HAMPTON ROADS, Va. - Ice makers not working, food spoiling, and people desperate to get help about their refrigerators that they call problematic. WTKR investigated complaints about Samsung ...

Is it time to start shopping for a new refrigerator? Here are the telltale signs that yours may be on its way out. How do you know when it’s time to buy a new refrigerator or when you can just call a ...

CR's interactive tool leverages product costs, depreciation rates, and survey data to help you decide. Plus, we offer expert advice on what to do next. By Daniel Wroclawski Data visualizations by Andy ...

Christopher Elliott is the chief advocacy officer for Elliott Advocacy. Email him at [email protected] or get help with any consumer problem by contacting him at http ...

A JD Power study surveyed consumers who had purchased "smart" appliances in the last three years to gauge their service and reliability.

Appliances can be expensive so when they break, it can be irritating. Many people pay for extended warranties, but as one woman found out, sometimes those warranties do not make it any easier to get a ...

Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn’t work. Does she still have to pay for the repair? QUESTION: We had a Sears technician come to our home ...

QUESTION: I ordered a refrigerator two months ago from Sears online and paid $803. I received an email stating it would be delivered two weeks later. I never received the refrigerator, even though the ...