Recent studies have pushed the frontiers of queueing theory by blending reliability analysis with optimisation frameworks to enhance system performance and reduce costs.

This paper applies the earlier work of Barlow, Rogers and Williams on the Wiener-Hopf factorization of finite Markov chains to a number of questions in the theory of fluid models of queues.

The aim of this paper is, on the one hand, to describe the movement of patients through a hospital department by using classical queueing theory and, on the other hand, to present a way of optimising ...