Queueing theory is a mathematical study of waiting lines or queues used to model a wide array of practical systems such as call centres, manufacturing lines, computer networks and healthcare ...

Journal of Applied Probability and Advances in Applied Probability have for four decades provided a forum for original research and reviews in applied probability, mapping the development of ...

This paper applies the earlier work of Barlow, Rogers and Williams on the Wiener-Hopf factorization of finite Markov chains to a number of questions in the theory of fluid models of queues.