The design thinking process is a two-pronged approach that involves both empathetic ideology and a process that aims to find the best possible solution for gaps in the market or problems in a given ...

The Federal Trade Commission decided to hit Amazon with a lawsuit for the company’s use of “dark patterns,” the evil magic tricks that use behavioral science principles to design user experiences that ...

The Federal Trade Commission on Wednesday sued Amazon, alleging the nation’s dominant online retailer intentionally duped millions of consumers into signing up for its mainstay Prime program and ...

The Federal Trade Commision sued Amazon on Wednesday over what they call “deceptive” sign-up and cancellation process for their digital service Amazon Prime. NBC News’ Gabe Gutierrez has more on the ...