After the initial blow from the COVID-19 pandemic did its damage to small businesses and international companies alike, many businesses have struggled to find workers at all, let alone reliable ones.
Three companies were recently recognized by Pulse of the City News for 12 straight years of providing outstanding ...
Business Journals Leadership Trust is an invite-only network of influential business leaders, executives and entrepreneurs in your community. To continue reading this ...
Three businesses along the East Coast received consecutive Talk Awards for their award-winning customer service.
NORTHAMPTON, MA / ACCESSWIRE / November 1, 2022 / "Customer focus is part of who we are at NRG. It's embedded in our DNA." ~ NRG President & CEO Mauricio Gutierrez Since launching our Power Values, ...
REDWOOD CITY, Calif.--(BUSINESS WIRE)--Informatica (NYSE: INFA), an AI-powered enterprise cloud data management leader, has again been recognized by J.D. Power for exceptional customer service under ...
Great customer service should be an essential and organic commitment that defines, informs and drives every part of your operation. It’s vital that your employees, managers, fulfillment team and ...
The pandemic threw customer service into the spotlight, even as the industry faced challenges alongside the rest of the world. But as the pandemic starts to subside and the dust starts to settle, ...
New Jersey businesses are stepping up their customer service game, trading indifference for genuine care, as seen in thoughtful interactions at car dealerships and insurance companies.