Whether you’ve been ordering online for years or were forced to for the first time because of the pandemic, you no doubt appreciate all the benefits compared with retail (“brick and mortar”) shopping.

Package theft, often referred to as "porch piracy," remains a significant concern in the United States. The rise of e-commerce has led to a substantial increase in residential deliveries, resulting in ...

Editor's note: This story is available as a result of a content partnership with The New York Times. Subscribers will see stories like this every day on our website (and in our daily emails) as an ...

In the age of increasing online shopping, package deliveries are much more common — and so is package theft. This holiday season alone, some experts predict online sales will generate $162 billion.

This is the biggest week of the year for package delivery; millions of packages are on the way. Scammers know that, and are ...

Few things test a shopper’s patience like a delayed delivery. You’ve done everything right, placed the order, paid on time, received the confirmation and yet the expected delivery day comes and goes ...

NEW YORK — A number of retailers, including J.C. Penney, Lowe's and Kohl's, are telling shoppers they need to place their online orders soon or else pay expedited shipping fees if they want to get ...

At a strip mall in south Austin, Texas, on a recent weekday, UPS store owner Jay Soucia was taping up cardboard boxes as customers filtered in to send and pickup packages. Soucia runs seven UPS stores ...

New York is on a holiday spending spree. The city hasn’t seen a Christmas outlay like this in a long time, with local consumers set to break records on gifts, goods and holiday entertainment, ...

The season is adding pressure on retailers, strained by a pandemic surge in e-commerce and limited by shippers, to deliver gifts on time. By Michael Corkery and Sapna Maheshwari E-commerce became a ...