When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

Top-notch collaboration tools are critical for remote teams. These remote work tools can make distributed teams more productive. Troubleshooting issues for remote employees has become more complex for ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

While some companies have adopted “bring your own device” policies that allow employees to use their personal phones, laptops and other tech equipment for their work, many still opt to provide primary ...

IRVINE, Calif.--(BUSINESS WIRE)--CallTek, Inc., a leader in white-label technical support services, has engaged TRKD Wellness Technologies as a strategic partner to deliver comprehensive technology ...