FAIRFIELD, N.J.--(BUSINESS WIRE)--11:11 Systems today announced it has been named the Top Vendor NPS: All Cloud by AVANT, a leading distributor of next-generation technology solutions. This ...

For many organizations, the Net Promoter Score (NPS) is treated as just another reporting metric, a retrospective pat on the back, or a cautionary flag. However, in high-value B2B services, NPS should ...

SAN FRANCISCO--(BUSINESS WIRE)--iWorkGlobal, an authority in global workforce management, announced today that it received a Net Promoter Score® (NPS®) of 57 from all of its clients in the first ...

Despite how revolutionary NPS was when it was introduced, it has some serious limitations when it comes to driving profitable growth. Net promoter score (NPS) first captured the imagination of the ...

HanmiGlobal, a project management (PM) company specializing in construction, announced on the 18th that it recorded a global top-level score of 83.5 in its Net Promoter Score (NPS) survey conducted in ...

This score places it among the "best in class", well above the behavioral healthcare industry average NPS of 34 as reported by Retently (Retently, 2024) and underscores Protocall's reputation as a ...

In the realm of customer feedback metrics, few have garnered as much attention and adoption as the Net Promoter Score (NPS). Introduced two decades ago by Frederick Reichheld in his seminal Harvard ...

Businesses have long sought to understand how satisfied customers are with their products or services. Today most seek to go even further. They want to know whether they are consistently delivering a ...

The true drivers of brand preference are hidden from view. Most current marketing approaches don’t reveal them. Companies are spending millions of dollars to understand consumer motivations but still ...