Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. It’s no secret that live chat software is a powerful tool for ...

Blizzard Customer Support has rolled out a new feature to better assist customers with issues. The new live Web Chat feature allows players to chat directly with a Customer Service Representative, ...

According to a new report from TechCrunch, Facebook is working with developers to build chatbots and Live Chat web plugins for business clients. The tools are said to be officially announced next week ...

Chatbots could replace 1-800 numbers, and Facebook wants them on Messenger. But most businesses don’t have the resources or technical skills to build chatbots themselves. That’s why Facebook is ...

Hit up longtime Packers reporter Tom Silverstein with your questions during the season opener against the Detroit Lions from Lambeau Field.

The Green Bay Packers host the Detroit Lions on Sept. 7 in a season-opening game at Lambeau Field. The Milwaukee Journal Sentinel is testing out an interim live-chat option before a permanent solution ...