GAITHERSBURG, Md.--(BUSINESS WIRE)--Symago, a leading provider of Interactive Voice Response (IVR) solutions, announced today the entry of SymRx™, a complete IVR solution for pharmacies, into Epic’s ...

Angel Multimodal delivers the industry's first truly multimodal input and output experience, enabling users to switch between different input and output methods with just a simple tap—and toggle back ...

Livonia, Mich. (May 19, 2020) RevSpring, the leading provider of healthcare financial engagement and payment solutions, today announced that its IVR Advantage™ payment solution is now available in ...

Chrysalis Software has announced the first in a series of packaged IVR applications aimed at reducing implementation lead time and overall costs for customers. Chrysalis Software has announced the ...

NEW YORK, April 9, 2013 /PRNewswire/ — Communication technology leader Plum Voice has launched a tool that addresses the escalating business need to improve voice applications, refine customer service ...

NASHVILLE, Tenn., Jan. 17, 2019 /PRNewswire/ -- Bright Pattern, leading provider of easy-to-use enterprise omnichannel cloud contact center software for innovative companies, announced today at ...

In part one of this two-part article, we discussed the recent re-evolution and technological improvements of speech interactive voice response (IVR) technology as well as a number of the ways that ...

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We suspected it may be happening, but Datamonitor confirms it in a new report: "'Traditional' touchtone interactive voice response (IVR) -- utilized by businesses over the past two decades for the ...

Livonia, Mich. (May 19, 2020) RevSpring, the leading provider of healthcare financial engagement and payment solutions, today announced that its IVR Advantage™ payment solution is now available in ...

No matter how many or how few channels a merchant utilizes, telephone contact serves as a lifeline for enabling customers to reach the brand, whether pre-, during, or post-sale. While essential to a ...