WSJ travel columnist Dawn Gilbertson on Wednesday wrote about the litany of complaints she has received in recent weeks about U.S. hotels Readers have found that prices have risen, but services have ...

A guest at a Florida hotel was left speechless after fellow travelers queued at the front desk for refunds because of the weather. The guest and original poster (OP), Reddit user bubblegum_yum_yum, ...

BOSTON (WHDH) - The Liberty Hotel is facing a complaint from the Massachusetts Commission Against Discrimination over its treatment of two guests. The guests, two women, said they were at the hotel ...

Inconsiderate hotel guests disrupt other travelers with excessive noise and disregard for hotel rules. Guests should be mindful of hallway conversations, especially during quiet hours. Three questions ...

How well are hotels’ smoke-free policies protecting guests from cancer- and asthma-associated pollutants from secondhand and thirdhand smoke residue that lingers in dust, carpets and furniture?