Chandler so very kindly wrote up a lovely Help Desk how-to on setting a custom PS4 wallpaper from USB with firmware 4.50. Now that we are in firmware 5.50, things are a little different. First of all, ...

One of the absolute best features of the Vita is the ability to tap into your PlayStation 4 remotely and play your PS4 games on the go if you have a Wi-Fi connection. We’d love for the Vita to have ...

Microsoft upped its tech support offerings Wednesday with the debut of Answer Desk, a dedicated Website for live technical support for Windows OS and Microsoft Office software, PC tune-ups, virus ...

SEATTLE & ORLANDO, Fla.--(BUSINESS WIRE)--Adaptiva, a leading, global provider of modern endpoint management and security solutions, today announced a number of powerful new health checks and ...

A great deal of IT is problem-solving. Technologists put broad solutions in place to solve problems for the business while also solving acute help desk problems for employees on a daily basis. Strong ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

The pioneering HaaS enablement company, based in Hickory, N.C., has teamed up with TecLink, to offer HaaS providers a low-cost way to deliver live, privately labeled technical support to their HaaS ...