By using WhatsApp for Zendesk, customers will have access to a powerful and familiar help desk platform to engage with their customers via chat. The voice and video calling functions of WhatsApp are ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

Like a modern-day cavalry, the IT help desk comes to the rescue of frustrated computer users when a cursor freezes or an error message appears. The service ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

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Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Spiceworks Cloud Help Desk might be a no-frills ticketing ...

The Help Desk only provides a loaner laptop if your device is actively with the Help Desk for software or hardware repair. If you are unable to use your device, but it is not being repaired by the ...

IT service and support organisations can represent up to 10 percent of an IT organisation's operating budget. Such costs will continue to rise in organisations that do not deploy cost management ...

The ITS Help Desk is happy to help, but the easiest way to reset your password may be to do so yourself. Please go to go.brandeis.edu/reset, enter your Brandeis username and last name, and choose an ...

There’s nothing more important than community. And at Local 4 and ClickOnDetroit, serving our communities is a top priority. That’s why we’ve launched the ClickOnDetroit Help Desk. It’s a new, easy ...

One of the features introduced in VMware Horizon 7 version 7.2 was the Horizon Help Desk Tool, which was further refined and enhanced in version 7.3. The Help Desk Tool provides basic help desk ...