Symantec Corp. today plans to announce pcAnywhere 11.0, an upgraded release of its remote-access software that features performance improvements and a revised user interface for IT help desk ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. The term “remote access software” describes a software ...

Software that lets someone take control of another user's computer in a distant location. Only keystrokes, mouse movement and screen changes are passed between the client "controlling" computer and ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

TL;DR: The Cybersecurity and Infrastructure Security Agency (CISA), National Security Agency (NSA), and the Multi-State Information Sharing and Analysis Center (MS-ISAC) issued a joint warning that ...