Workers have been furloughed for weeks. As the government shutdown continues with no end in sight, questions have arisen about the status of several key government services. While some benefits, such ...

Public sector IT leaders face an unprecedented challenge: citizens demand commercial-like, cutting-edge digital experiences while organizations grapple with legacy systems, budget constraints and ...

Government services need stable, reliable funding. That stability has been missing under the current presidential administration, and it has eroded both the consistency and the trustworthiness of core ...

A historically tumultuous year for federal employees didn’t dim the public’s pre-shutdown view of government services, according to a new survey that largely credited tech adoption for the positive ...

The Trump administration has touted some service delivery projects and launched a design initiative, but it has also fired and pushed out thousands of civil servants. Customer Experience DOGE Citizen ...

Government blockchain services took a big step in late August 2025 when the United States Department of Commerce (DOC), led by Secretary Howard Lutnick, announced bringing American government ...

Citizen satisfaction with the federal government continues to rise, despite 10 months of headlines about government layoffs and the work of the administration’s Department of Government Efficiency, ...