Organisational friction’, is a major deterrent for success and manifests itself through poor decision making, lack of agility, low levels of innovation and productivity. Successful companies need to ...

Over the long weekend, I read The Friction Project, a new book out from two of my favorite business school professors, Robert Sutton and Huggy Rao of Stanford. They spent seven years working with ...

Reader: I’m wondering how to handle a work project that is about to crash and burn due to interpersonal conflicts between the project leads. My supervisor, “Pat,” has been leading a large ...

Originally published by Bob Sutton on LinkedIn: The FRICTION Podcast: A New Season! My co-conspirator Huggy Rao and I are knee-deep into "The Friction Project." We are studying the causes and cures ...

These days, most people are aware of both the buzz and consternation that has accompanied any discussion of artificial intelligence (AI) within recent months. Like any technology, AI has a learning ...

Our seven-year project taught us that a bedrock belief of friction fixers is that if we focus on what to make easier and faster and what to make harder and slower, life will be better for workers and ...

Kelly welcomes the great Bob Sutton back to the podcast. Professor Emeritus at Stanford, Bob has a new book out called “The Friction Project” which he co-wrote with Huggy Rao.

The book is based on several research projects conducted by the authors in different companies involving interviews with staff at all levels. Now, this will be familiar to everyone who works in an ...