Five9’s comprehensive customer ticket data, like caller identity and intent, is gathered from Five9’s IVA (Intelligent Virtual Agent) and presents them via Five9’s Agent Assist to live agents using ...

Next-Gen Intelligent Virtual Agents combined with Generative AI to reduce interactions that need to be routed to human agents Consumers increasingly expect personalized, human-like interactions, even ...

Awatramani to lead product vision and strategy in new role as Five9 continues AI innovation in CX Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the appointment of Ajay ...

ATLANTA--(BUSINESS WIRE)--Intradiem today announced its partnership with Five9, the intelligent CX platform provider. This collaboration will help contact centers achieve greater efficiency, ...

The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions that help enterprises of all sizes - from midsize organizations to large enterprises with ...