NEW BERN, NC -- The greeting you're probably used to when you go through the drive-thru is, "hello, how may I help you?" That's not what some customers at a McDonald's drive-thru in New Bern, North ...
The chain rolled out a voice AI system to more than 500 U.S. drive-throughs beginning in 2023 to cut errors and speed service. But customer videos showing the bot looping prompts or accepting prank ...
A group of Starbucks customers are going viral after being caught in the middle of an outlandish drive-thru prank.The stunt was shared on TikTok by an employee named Alissa. Her video, which has more ...
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