Dublin, May 31, 2023 (GLOBE NEWSWIRE) -- The "Customer Relationship Management (CRM) Software: Global Markets" report has been added to ResearchAndMarkets.com's offering. This report provides an ...

Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...

Google Cloud has introduced Customer Engagement Suite with Google AI, an application suite that combines conversational AI with contact-center-as-a-service (CCaaS) functionality for automated customer ...

A new report also suggests that half of the companies planning drastic cuts and replacing workers with AI will drop their ...

Founded earlier this year, this start-up wants to use AI to ‘redefine what customer service can be’. Brian Kenny has considerable experience as an entrepreneur. “I’ve spent my career building products ...

Social media is a "blue ocean" opportunity for organizations to engage customers and is still an ongoing learning process, according to a Microsoft executive, who adds that this will require customer ...

We hosted our second business summit in India where we showcased tools and features that will empower businesses of all sizes ...

Our research shows that the best cleaning service software is Housecall Pro, as it offers an unmatched catalog of features for everything from scheduling and dispatching to invoicing and customer ...

Insider Intelligence publishes thousands of research reports, charts, and forecasts on the Connectivity & Tech industry. You can learn more about becoming a client here. Below is some pertinent ...

Love it or hate it, so-called generative artificial intelligence has proved its ability to make at least one type of worker more productive on the job. Using the enhanced AI boosted the productivity ...