Continuous digital connection has fundamentally transformed the entire customer relationship lifecycle, from sales and marketing through to customer service and renewal. In place of the sporadic sales ...

Executives and leaders need to rethink how technical skills are shared, taught and valued inside their organizations.

SAN FRANCISCO--(BUSINESS WIRE)--ThousandEyes, the Internet and Cloud Intelligence company, today announced that customer success veteran Trevis Schuh has joined the management team as VP of Customer ...

The pandemic has instigated many market shifts, none perhaps more important than an increased need for sharpened agility and a heightened ability to place the customer at the heart of any enterprise.

Customer identity sits behind every signup, login, and session. When it’s done right, teams ship faster, reduce risk, and deliver consistent experiences. This handbook gives product and engineering ...

Much has been written about how AI and personalization are transforming the way that retailers operate. The ability to understand a customer’s interests and purchase history gives retailers the ...

Ten years ago, Teenage Engineering made a splash with the quirky, “boutique” OP-1 synthesizer. The b-word gets quotes because the OP-1 would go on to be a huge hit, enjoying a 10 year run and several ...

Product engineering of micro and nano technology (MNT) devices differs substantially from product engineering in more traditional industries. The general approach is mostly bottom up, as it centres ...

This black plastic binder has a variety of publications for customer engineers. These include: 1. a white document entitled Servce Aids and numbered Publication 51-P that refers to the IBM System/360.

Strong People. Strong Products. Strong Ties. At Accent Wire Tie, those words are more than a tagline; they define the way the company has done business since it was founded in 1986. President and CEO ...

Appointment Completes Founding Leadership Team and Accelerates Growth Across Scowtt's AI Marketing and Sales Platform "As we enter a phase of rapid growth, we are investing deeply in technical ...