If you’re trying to implement customer development at your startup, you’ll learn more from these 3 case studies than anything else I’ve seen. I consider each of these a “must-read”. I’ve quoted some ...

Customer development is arguably the most important component of a customer-centric company. It’s what happens after you’ve acquired the sale, and it’s how you retain the customer into a long, healthy ...

At The Fast Company Innovation Festival, Frog Design's boss talks "org. activation"—a way to help companies enhance customer experience. Checklists for Chaos, the Path to Success While all startups ...

Understanding your customers is crucial when running any business, as the success of your company ultimately depends on creating products and services that actually solve their problems and create ...

A 2018 report by Accenture, Back Office, it’s Time to Meet the Customers, found that 75% of operational leaders at banks now want to focus on customer experience more than on efficiency. The driver ...

Customer experience is one of those buzzwords that has come to mean anything, everything, and yet nothing at all. Although hype-mongers and tricksters have co-opted customer experience, in truth, the ...

The development of mobile apps is what Forrester calls “a complex and crucial competency in today’s digitized business world.” Mobile apps have become essential to any organization hoping to meet ...

[Editor’s note: This is part of a series we’re writing about branding for startups. Join our latest initiative to find the best brand designers and agencies in the world who work with early-stage ...

WHY IT RATES: Brunini takes over his new role with more than three decades of leadership experience in the hotel and casino industry. - Patrick Clarke, TravelPulse Senior Editor Atlantis Paradise ...

The brand taps CPG leaders Peter Flesvig as vice president of retail sales and Renee Boardway as global procurement manager PLEASANT PRAIRIE, Wis.--(BUSINESS WIRE)--Good Foods, a leader in ...

Oracle Corp. today is making the full range of user interface design tools, templates and objects that it uses to develop its commercial applications available to all users of its Oracle Applications ...

MIAMI & DALLAS--(BUSINESS WIRE)--Southern Glazer's Wine & Spirits (Southern Glazer's)—the world’s preeminent distributor of beverage alcohol—today announced enhancements to National Accounts, Customer ...