Most customer experience initiatives falter because they think it’s only about the customer and the data is an afterthought. If the notion of a rich, reliable customer profile has existed for decades, ...

Over the past two years, we have seen customer experience management become a primary barometer of business performance, affecting key decisions at enterprises across industries. Globally, ...

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360° renders provide an immersive render experience to communicate architectural spaces in the round. The Cinerender engine in Archicad is a Spherical Camera that allows the production of high-quality ...

One of my favorite business aphorisms is that “business is easy, but people are hard.” And yet, it’s still easy to ignore that wisdom and focus so much on a business idea that the human side of an ...