Agentforce for the public sector can deploy AI agents to not only address the queries of government services but also create ...

Salesforce has been on the front lines of the AI revolution and has built what it calls an “Agentforce” of customer service ...

SAP's heritage lies in enterprise resource planning (ERP), providing the core operational systems that run global companies. In contrast, Salesforce pioneered cloud-based customer relationship ...

Last week, Salesforce CEO Marc Benioff said the San Francisco software ... Some tech executives have said that AI will replace certain jobs, such as entry-level roles, and also create other work.