Standardized processes are a critical requirement of a lean culture of continuous improvement. Employees who are new to lean ...

I was educated and trained that continuous improvement is a philosophy centered in service -- so much so, that if a process failed, you (as leadership) were to apologize to the employee and solicit ...

Companies that can successfully implement continuous development throughout their organization find dramatic strategic benefits. Agile made its public debut in 2001 with the publication of the ...

Case study examples from DSM Dyneema and Hunstman Corp. illustrate how providing everyone with simple-to-use analytics tools can dramatically improve production and business operations. All the ...

The Chippewa County Department of Human Services (CCDHS) in Wisconsin works like most other government human services groups, providing child protection services, foster and respite care, elder abuse ...

Knowledge and experience in quality and continuous improvement are highly valued by today's employers. The principles are being applied in engineering, healthcare, business, service, nonprofits, and ...

BNSF is always working to raise the quality of our service for our customers as well as how we manage our operations. One way we do this is through the work of Continuous Improvement teams (CITs).

There are a variety of ways that technology-driven automation can be a strategic capability. One is through the integration of large-scale automation with a program of continuous process improvement.