Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Amazon Web Services said it has launched Amazon Connect, a cloud contact center service. The move gets AWS more into the lucrative customer service market dominated by the likes of Salesforce, SAP and ...

Bosch Security Systems, Inc. is now providing dealers and integrators in North America cloud-based connectivity to its B and G Series intrusion control panels for remote programming and end-user app ...

While well-intentioned, Cisco Connect Cloud, a web-service that lets you manage Linksys's Smart Wi-Fi series of routers, needs more work before it's as good as it has the potential to be. With Cisco ...