Microsoft is making available a preview of a new Azure service meant to hasten the development of bots using the Microsoft Bot Framework. Microsoft announced the Azure Bot Service preview on November ...
Salesforce on December 13 outlined LiveMessage, a conversational service available for Service Cloud that aims to connect consumers and enterprise via text messaging and apps. I'm begrudgingly willing ...
A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Google’s business platform services just became a lot more conversational ...
eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. SAN FRANCISCO — Genesys), which specializes in providing ...
SEATTLE--(BUSINESS WIRE)--F5 (NASDAQ: FFIV) today announced that AWS customers now have access to F5’s high-efficacy, AI-driven bot protection through an easy to deploy connector. Malicious bots are ...
Salesforce announced new tools for its customer service platform that use artificial intelligence to make agents' jobs easier. Among other things, Salesforce's Service Cloud now has AI augmented bots ...