Emerging on the heels of the Facebook F8 Conference, chat bots have remained a hot topic in the media – specifically as they relate to Facebook Messenger and applications. Businesses and consumers ...

Earlier today, Microsoft announced that it would be integrating chat bots into Skype, thus allowing you to have quick conversations with a variety of businesses and services. At the Build 2016 keynote ...

A new study from Georgia State University found that community college students receiving targeted, personal text messages from an artificial intelligence chat bot were more likely to complete tasks ...

Chat bots are becoming increasingly more complex with the ability to actually hold down a real(ish) conversation. Microsoft has been previewing some of their advanced AI (not the now failed Tay ...

The bot, Tay, has a thing for 18- to 24-year-olds because they're all about getting social on their phones. Mary Jo Foley Mary Jo Foley has covered the tech industry for 30 years for a variety of ...

Mere weeks after introducing the Facebook Live update, Facebook has dropped more big news: they're adding "chat bots" to their Messenger platform. If you're wondering how to use chat bots on Facebook, ...

How much more can Facebook do for marketers? Insidiously and persistently, Facebook is chipping away at other messaging platforms and moving their users to Facebook Messenger. If they keep it up, by ...

Microsoft's first foray into social chat bots didn't go so well given that propensity for racist diatribes. It's giving the concept another try, however, and this time it promises to be more ...

SAN FRANCISCO — Clicking a buy button on a website is so 20th century. Now the next big thing is conversing with a computerized robot. That's the new mission for Facebook Messenger, the wildly popular ...

Artificial intelligence (AI) technologies are fantastic tools that can provide a wealth of benefits – in fact, GM recently launched an AI-focused website detailing the many ways in which the company ...

My editor doesn't like email. And that's probably the reason he's into the Google service that automatically generates replies to incoming messages. Smart Reply, as my editor will tell you, is pretty ...