Whether you’re using a robust CRM, migrating to a new one, or just getting started in the CRM world, research is the first step on the path to CRM success. In order to prove the ROI, you need to ...

Microsoft made the Release Candidate (RC) test build of its Dynamics CRM 2011 offering available for download as of December 14. This is a publicly available RC and "will be available until the RTM ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly CRM software we've tested. By Neil McAllister Updated April 18, 2025 ...

ISM Top 15 '08: The CRM consultancy anoints its annual crème de la crème of the industry, and divulges emerging and prevalent industry trends.

In what it hopes is the beginning of an avalanche of business for a new product, PeopleSoft Inc. announced July 19 that the State Department and the Internal Revenue Service are testing its entirely ...

Hosted customer relationship management (CRM) hype has failed to convert Open Universities Australia (OUA); with the distance education provider's inhouse PeopleSoft rollout sure to be closely watched ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...