Finance Minister François-Philippe Champagne announced the plan earlier this month, calling the agency’s service levels ‘unacceptable’ ...

Changes tackle the burden of phone calls and service backlogs The Canada Revenue Agency (CRA) is in the middle of a 100-day ...

All businesses who have given online access to a representative to view and/or modify information on their behalf via Represent a Client This change is part of the CRA's ongoing efforts to improve ...

The Canada Revenue Agency has restored service to online users after parts of its website were shut down Friday afternoon over the discovery of a security vulnerability. Users were still able to fill ...

The Canada Revenue Agency (CRA) offers three secure online services for managing a variety of tax affairs. My Account, My Business Account, and Represent a Client allow taxpayers or their ...

Tax season is fast approaching, and if you're like most Canadians, the thought of filing your income tax return might feel a bit overwhelming. But here's some good news — there's an easy way to do it ...

Accountants were digging their way through a backlog of tax returns Sunday when the Canada Revenue Agency announced its website was back up and running following the five-day disruption caused by the ...

CRA My Account’s Represent a Client service provides valuable information that we use in our initial investment ...

In a scathing new report released Tuesday, the auditor general found Canada Revenue Agency contact centres are repeatedly ...

businesses who have a representative that accesses the CRA's services on their behalf via Represent a Client This change is part of the CRA's ongoing efforts to improve service delivery by making it ...