Finding customer service help online can be a pain. Filtering through a knowledge base to find the right answer to your question can be an exercise in fighting with nested frequently asked questions ...

Cloudflare is enhancing robots.txt, giving website owners more control over how AI systems access their data.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the past, cybercriminals needed to be skilled enough to develop and execute cyberattacks ...

In the past year, Microsoft has introduced quite a few machine learning-based offerings that leverage its Azure Cognitive Services APIs. These include Azure Form Recognizer and a Garage project dubbed ...

A few years ago at its Build developer conference, Microsoft made its conversation as a service (CaaS) offerings the centerpiece of its announcements. This year, Microsoft made some solid advancements ...

Two cybersecurity vulnerabilities in Microsoft's Azure Health Bot Service were discovered by a team of researchers, which could have led to access to sensitive health data. A new report shared with ...

Cloudflare has introduced "Friendly Bots," a new way to verify an online bot's identity. Bots are applications designed to automatically perform specific, repetitive tasks online without the need for ...

Team Fortress 2 has been a long-standing pillar of the multiplayer FPS genre that has managed to maintain its player base over an incredibly long lifespan. However, Team Fortress 2 has had widely ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Ramya Krishnamoorthy shares a detailed case ...

On the second floor of a high-rise office building in Richmond, Va., six bots are quietly delivering better customer service. Would you like to meet them? Ada handles claims. Walter III specializes in ...