Q: My elderly father received a bill for $30 from a company for an entertainment fee pay-per-view Internet connection to the United Kingdom. An adult family member uses the phone line for a computer ...

Responding to BBB complaints is a good business practice and encouraged as the right thing to do whether or not a business is BBB Accredited. Most non-accredited businesses cooperate with BBB by ...

Better Business Bureau (BBB) of Upstate New York office in Buffalo, N.Y. With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and ...

Each year I like to share some of the complaints the Better Business Bureau has received. There are two reasons for this - one, so businesses know they're not alone in receiving outrageous complaints; ...